FAQ

Where is your store located?

5/1105 Ferry Road, Ferrymead, Christchurch.

Are all your product's vegan?

Yes, all products sold in-store and online are free from diary, meat, honey, eggs, gelatine and other animal products.

Do you sell Whole-foods and Organics?

Yes, at Eco Bay we stock a wide range of organic and whole-foods, along with a few but growing range of organic produce of which are essential for a healthy diet - rest assured that all these products are all fully plant-based too.

Are all your products eco-friendly?

At EcoBay we strive to be as eco-friendly as possible. We recently teamed up with CarbonClick in order to start our journey to become a carbon zero company.

Do your products contain palm oil?  

At Eco Bay we can assure you that the vast majority of our products are fair-trade, eco-friendly and palm oil free. However, palm oil may come up (in small quantities) in a small minority of products.  

Can you stock a product I want?

If you find that we are missing something you would like to purchase, get in contact with us via email or in store and we would be more than willing to reach out to companies which produce the product and get it into our store.

What materials do you use in-store?

Although at this moment we cannot dictate what our supplies use to package products (99% of it is reusable and biodegradable anyways), we can assure you that Eco Bay only uses bags and in-store which are sustainable, reusable and biodegradable. 

 

Will EcoBay support any charities?

We will be looking to donate a percentage of our profits to a charity. We will get our customers (you) to help us choose one!

 

Any questions not answered here?

Send us direct email to: ecobayfoods@gmail.com, come in-store or DM us through our social media channels. We would be more than happy to help you!